RETURN AND REFUND POLICY
At Shop Worlds Best Brands, we value our customers and strive to ensure satisfaction with every purchase.
This Return and Refund Policy explains the conditions under which products can be returned, exchanged, or refunded.
1. Eligibility for Returns
Products may be returned within 14 days from the date of delivery, provided they are unused, in their original packaging, and include all accessories, manuals, and documentation.
Items that are damaged, altered, or missing parts are not eligible for returns unless defective or incorrectly shipped.
2. Defective or Damaged Items
If you receive a defective or damaged product, please contact us within 7 days of delivery.
We will provide instructions for returning the item and issue a replacement or refund once the product is received and inspected.
3. Process for Returns
To initiate a return, please contact our support team via email or phone with your order number and reason for return.
Our team will provide a return authorization and instructions for sending the product back to us.
Customers are responsible for the shipping cost of returns, except in cases of defective or incorrect items.
4. Refunds
Once the returned product is received and inspected, refunds will be processed within 7-10 business days using the original payment method.
Shipping fees are non-refundable except in cases of defective, damaged, or incorrect products.
Refund amounts may be adjusted for restocking fees if applicable.
5. Exchanges
Exchanges are possible for the same product in a different size, color, or model if available.
Please contact our support team for guidance on initiating an exchange.
6. Non-Returnable Items
Certain products are not eligible for return, including gift cards, downloadable software, perishable goods, or items marked as final sale.
7. Contact Us
For any questions or assistance regarding returns and refunds, please contact us:
- Email: support@shopworldsbestbrands.com
- Phone: +1 701-575-9769
- Address: 308 3rd St NE, Belfield, ND 58622, USA